Metro Ford Sales & Service, Inc.

About

Located at 6455 S Western Ave in Chicago, Metro Ford Sales & Service, Inc. operates as a dealership specializing in the sale of used vehicles and the provision of automotive maintenance. The business maintains a presence in the local community, where customers interact with a variety of staff members across both the sales floor and the service department. The dealership manages a range of automotive needs, from routine oil changes and vehicle inspections to more complex mechanical repairs and safety-related recall work. The customer experience at this location is varied, reflecting a wide spectrum of interactions. Many patrons report positive encounters, highlighting professional and helpful staff members who provide clear communication and efficient service turnaround times. Conversely, some visitors have expressed concerns regarding transparency in pricing, the clarity of diagnostic reporting, and the consistency of the sales process. With a Google rating of 4.2 out of 5 based on over 1,600 reviews, the dealership remains a notable destination for Chicago drivers seeking to purchase pre-owned vehicles or address their ongoing Ford maintenance requirements.

What clients say

Customer experiences at Metro Ford are polarized, with many praising the friendly and helpful staff, while others report significant issues with vehicle sales transparency and repair quality. While some customers appreciate the efficient maintenance and recall services, others express frustration regarding high costs, lack of documentation, and poor communication during the sales process.

Opening hours

Friday

9 AM–8 PM

Monday

9 AM–8 PM

Sunday

Closed

Tuesday

9 AM–8 PM

Saturday

9 AM–6 PM

Thursday

9 AM–8 PM

Wednesday

9 AM–8 PM

Contact

• 6455 S Western Ave, Chicago, IL 60636
• (773) 776-7600
• www.metrofordsales.net