Mattress Firm Roscoe Village
Mattress store · Chicago
3650 N Western Ave Ste B, Chicago, IL 60618
About
Located at 3650 N Western Ave in Chicago’s Roscoe Village neighborhood, Mattress Firm has established itself as a reliable destination for those navigating the often-daunting task of selecting a new bed. With an impressive 4.9 out of 5-star rating based on over 500 customer reviews, the store is frequently praised for its low-pressure environment. Shoppers consistently highlight the team’s ability to provide thorough product education, helping them compare options ranging from budget-friendly choices to premium selections like Tempur-Pedic mattresses and adjustable bases. The staff, including team members like Dave, Marc Anthony, Omar, and Mikey, are noted for their patience and professional approach to customer service. Rather than relying on aggressive sales tactics, the team focuses on listening to individual needs and offering insightful guidance to ensure each customer finds the right fit. Whether assisting with a quick purchase or coordinating delivery logistics, the store is recognized for its efficiency and willingness to accommodate specific requests. For residents in the area looking for a straightforward and supportive mattress-buying experience, this location remains a highly recommended local resource.
What clients say
Customers consistently report a positive, stress-free shopping experience characterized by helpful and knowledgeable staff. The team is frequently praised for providing educational guidance without using high-pressure sales tactics.
Strengths
- Knowledgeable and helpful staff
- No high-pressure sales tactics
- Efficient and smooth transactions
Best for
Shoppers looking for a guided, educational, and low-pressure mattress purchasing experience.
Opening hours
- Friday
- 10 AM–8 PM
- Monday
- 10 AM–8 PM
- Sunday
- 10 AM–6 PM
- Tuesday
- 10 AM–8 PM
- Saturday
- 10 AM–8 PM
- Thursday
- 10 AM–8 PM
- Wednesday
- 10 AM–8 PM