NAPA Auto Parts

About

Located at 1909 W Grand Ave in Chicago, NAPA Auto Parts serves the local community as a destination for automotive components and supplies. The store maintains a diverse inventory, ranging from essential maintenance items like batteries and light bulbs to various fluids and specialized parts. For many neighborhood drivers, the shop has become a reliable resource for quick repairs and routine vehicle upkeep, with several customers highlighting the helpfulness of specific staff members who go above and beyond to track down hard-to-find items or assist with part identification. The customer experience at this location can be varied, reflecting the fast-paced nature of an urban auto parts store. While some patrons appreciate the staff’s willingness to price-match items or provide personalized service, others have noted the importance of arriving prepared with specific part numbers to ensure a smooth transaction. The management has demonstrated a commitment to responsiveness, notably updating their online information to better serve the public. Whether a customer is a commercial buyer sourcing large quantities or a local resident needing a quick fix for a headlight, the team at this Grand Avenue location continues to navigate the daily demands of the Chicago automotive market.

What clients say

Customer experiences at this location are highly polarized, with some praising specific staff members for helpfulness and problem-solving, while others report significant issues with inventory accuracy, poor customer service, and inconvenient operating hours. While some patrons find the staff goes above and beyond, others frequently encounter long wait times and unhelpful interactions.

Opening hours

Friday

7:30 AM–7 PM

Monday

7:30 AM–7 PM

Sunday

9 AM–4 PM

Tuesday

7:30 AM–7 PM

Saturday

7:30 AM–5 PM

Thursday

7:30 AM–7 PM

Wednesday

7:30 AM–7 PM

Contact

• 1909 W Grand Ave, Chicago, IL 60622
• (312) 226-7899
• www.napaonline.com/en/IL/Chicago/store/28693?cid=pl_gpc_google_dac_28693_ao