Business listingChicago
Used car dealer

Western Star Auto Sales

Used car dealer · Chicago

4,4487 {count} reviews

1701 N Cicero Ave, Chicago, IL 60639

Western Star Auto Sales

About

Located at 1701 N Cicero Ave in Chicago, Western Star Auto Sales serves the local community as a used car dealership. The lot features a variety of inventory, ranging from family-oriented vehicles to work trucks, with many customers noting the accessibility of their selection. The dealership maintains a presence in the neighborhood, with several patrons highlighting the efficiency of the sales process and the helpfulness of staff members like Victor and Luis Hernandez when navigating trade-ins and financing options. With a 4.4 out of 5 rating based on nearly 500 reviews, the dealership draws a wide range of feedback regarding the car-buying experience. While many buyers appreciate the straightforward test-drive process and the ability to secure financing quickly, others have raised concerns regarding post-purchase vehicle reliability and the transparency of final pricing structures. Prospective buyers are encouraged to conduct thorough inspections of any vehicle and to clarify all financial terms, including potential fees or financing conditions, before finalizing their purchase to ensure a clear understanding of the transaction.

What clients say

Customer experiences are highly polarized, with many praising the efficient, fast, and helpful service provided by specific sales staff. Conversely, several customers report significant mechanical issues with vehicles shortly after purchase and express frustration regarding unexpected price increases and aggressive sales tactics.

Strengths

  • Fast and efficient process
  • Helpful and friendly sales staff
  • Flexible financing approvals

Weaknesses

  • Mechanical issues and breakdowns
  • Unexpected price increases and fees
  • Poor communication and unprofessional behavior

Best for

Buyers seeking quick financing approvals and a wide selection of trucks, provided they are prepared to thoroughly inspect vehicles for mechanical condition.

Opening hours

Friday
10 AM–8 PM
Monday
10 AM–8 PM
Sunday
Closed
Tuesday
10 AM–8 PM
Saturday
10 AM–7 PM
Thursday
10 AM–8 PM
Wednesday
10 AM–8 PM

Contact

Western Star Auto SalesChicagoUsed car dealer