AutoBank
Car dealer · Chicago
2310 N Cicero Ave, Chicago, IL 60639
About
Located at 2310 N Cicero Ave in Chicago, AutoBank operates as a used car dealership that caters to a wide range of credit profiles. The business maintains a presence in the local automotive market, with a sales team that includes representatives such as Nani, Karla, and Chrissy, who are frequently mentioned by customers for their role in guiding buyers through the vehicle selection and financing process. With a Google rating of 4.5 out of 5 stars based on over 1,300 reviews, the dealership positions itself as a destination for those seeking accessible vehicle options in the Chicago area. The customer experience at AutoBank appears to be notably polarized. Many patrons report a smooth and professional purchasing process, highlighting the persistence and helpfulness of the sales staff in securing approvals for first-time buyers or those with challenging credit histories. Conversely, other visitors have expressed significant concerns regarding vehicle reliability, post-purchase mechanical issues, and the transparency of the financing terms. While some drivers report satisfaction with their vehicles, others have raised questions about the condition of the cars sold and the responsiveness of the dealership regarding service and maintenance inquiries. Prospective buyers visiting the Cicero Avenue location may find a variety of inventory, though experiences regarding the availability of specific models and the clarity of pricing structures can vary significantly.
What clients say
Customer experiences at this dealership are highly polarized, with many praising specific sales representatives for helping them secure financing, while others report severe mechanical issues with vehicles shortly after purchase. Negative feedback frequently highlights a lack of post-sale communication and concerns regarding the transparency of vehicle conditions and pricing.
Strengths
- Helpful and patient sales representatives
- Assistance with difficult financing approvals
Weaknesses
- Mechanical failures shortly after purchase
- Unresponsive customer service post-sale
- Lack of transparency regarding vehicle pricing
- Misleading online vehicle inventory
Best for
Individuals who have struggled to secure financing elsewhere and are willing to work with specific recommended sales staff.
Opening hours
- Friday
- 10 AM–8 PM
- Monday
- 10 AM–8 PM
- Sunday
- Closed
- Tuesday
- 10 AM–8 PM
- Saturday
- 10 AM–7 PM
- Thursday
- 10 AM–8 PM
- Wednesday
- 10 AM–8 PM
Contact
- 2310 N Cicero Ave, Chicago, IL 60639
- (773) 668-0011
- www.autobankfinancial.com