Lightology

About

Located at 215 W Chicago Ave in the heart of Chicago, Lightology serves as a destination for those seeking inspiration for their home or business lighting needs. The showroom features a diverse range of product styles and price points, making it a popular spot for visitors to explore unique fixtures and design concepts. With a solid 4.6 rating based on over 1,000 reviews, the store has established itself as a notable fixture in the local design community. The customer experience at Lightology is often defined by its dedicated staff, who are frequently praised for their knowledge and responsiveness. Many patrons highlight the helpfulness of team members like Kelly F., Jeff J., and Brandon, who have assisted with everything from sourcing specialized bulbs and providing installation guides to offering personalized support for complex projects. While the store is widely regarded for its impressive selection and professional service, some customers have reported challenges regarding shipping timelines, packaging, and the resolution of damaged or missing items. For those planning a visit, the showroom offers an opportunity to view a variety of lighting solutions firsthand, supported by a team that aims to guide clients through their specific design requirements.

What clients say

Customer experiences are polarized, with many praising the knowledgeable staff and unique product selection while others report significant issues with order fulfillment and communication. While some customers receive excellent support, others face long delays, broken shipments, and unresponsive customer service regarding refunds.

Opening hours

Friday

9 AM–5:30 PM

Monday

9 AM–5:30 PM

Sunday

Closed

Tuesday

9 AM–5:30 PM

Saturday

10 AM–5 PM

Thursday

9 AM–5:30 PM

Wednesday

9 AM–5:30 PM

Contact

• 215 W Chicago Ave, Chicago, IL 60654
• (866) 954-4489
• www.lightology.com