Molly Maid of the Gold Coast and Near North

About

Located at 2045 W Grand Ave in Chicago, Molly Maid of the Gold Coast and Near North provides residential cleaning services to the local community. The company maintains a 4.7/5 rating based on over 1,000 Google reviews, reflecting a wide range of experiences among its clientele. Customers often engage the service for various needs, including routine maintenance, spring cleaning, and move-out preparations for condos and apartments. The service experience reported by clients is notably polarized. Some residents highlight the efficiency and thoroughness of specific teams, noting that staff members are often quick, quiet, and attentive to details like windows, cooktops, and pet hair. Conversely, other clients have expressed significant concerns regarding property damage, billing discrepancies, and challenges in communication with management when disputes arise. While some homeowners appreciate the professional and consultative approach of their assigned teams, others have reported frustration with the quality of the cleaning provided and the company’s policies regarding accountability and refunds. Prospective clients should be aware of these varied experiences when considering the service for their home.

What clients say

Customer experiences with this company are highly polarized, with some clients praising the thoroughness and efficiency of specific cleaning teams, while others report significant property damage, poor communication, and disputes over billing and accountability. Negative reviews frequently cite a lack of management responsiveness and refusal to address service failures or damages.

Opening hours

Friday

6 AM–1 AM

Monday

6 AM–1 AM

Sunday

7 AM–8 PM

Tuesday

6 AM–1 AM

Saturday

6 AM–10 PM

Thursday

6 AM–1 AM

Wednesday

6 AM–1 AM

Contact

• 2045 W Grand Ave Unit 204, Chicago, IL 60612
• (312) 739-3574
• www.mollymaid.com/locations/gold-coast-near-north/?cid=LSTL_MLY000192&utm_source=gmb&utm_campaign=local&utm_medium=organic