Napleton Chicago Chevy Buick GMC

About

Located at 2720 S. Michigan Ave in Chicago, Napleton Chicago Chevy Buick GMC serves the local community as a dealership specializing in the sale of new and used vehicles. The dealership offers a range of automotive services, including routine maintenance and repairs, and maintains a finance department to assist customers with their vehicle purchases and warranty options. The customer experience at this location is varied, reflecting the complexities often found in high-volume automotive retail. Many patrons report positive interactions with the sales team, frequently highlighting individual representatives who are described as patient, knowledgeable, and willing to go the extra mile to ensure a smooth transaction. Conversely, other visitors have expressed frustration regarding communication gaps, service department delays, and concerns over the transparency of the financing process. With a Google rating of 4.3 out of 5 based on over 1,200 reviews, the dealership remains a prominent fixture on South Michigan Avenue, drawing a steady stream of Chicago-area drivers looking for their next vehicle or professional automotive care.

What clients say

Customer experiences at this dealership are highly polarized, with many praising individual sales representatives for their patience and helpfulness. Conversely, numerous customers report significant frustration regarding poor communication, lack of transparency in sales and service, and unexpected financial charges.

Opening hours

Friday

9 AM–7:30 PM

Monday

9 AM–7:30 PM

Sunday

Closed

Tuesday

9 AM–7:30 PM

Saturday

9 AM–6 PM

Thursday

9 AM–7:30 PM

Wednesday

9 AM–7:30 PM

Contact

• 2720 S Michigan Ave, Chicago, IL 60616
• (312) 361-8454
• napletondowntown.com/?utm_source=GBP&utm_medium=Organic&utm_campaign=SEMRUSH